Our goal is to make your design experience as fast, easy, and fun as possible. We hope we have developed a process that accomplishes that. Our customer feedback is of great value in developing and continually fine-tuning this process so that you get amazing results – and generate better online sales – faster and better than you can get anywhere else!
We’ll start with sending you our introductory survey form, which should take no more than about 10 minutes to complete. This form lets us get to know you, and your business – what you sell, who your target audience is, and what your goals are for the new eBay design.
In a simple-to-follow form, we’ll get all of the necessary information to start working on your design right away.
Once we receive your responses, we immediately meet as a team to study and discuss the design options that we feel will work best for your needs. Your designs are then created in fully-functional, full-size, scaleable preview pages for your review. Design preview pages are typically completed in full within 2 to 3 business days or less.
Once you have your design preview pages, we encourage you to look over them carefully, and provide us with your feedback – what you like, and what you’d like to adjust. We’ll go through 2 comprehensive revision rounds – again with simple forms that will take you only minutes to complete – and make any requested adjustments promptly.
Because of our close staff teamwork on your design, our careful development of the process feedback forms, and our highly trained professional design staff, we are typically able to complete your design process, from initial contact all the way through to full installation, in as little as 1 to 2 weeks.
And after everything is installed, you’ll have an opportunity to review everything to ensure it looks and functions exactly as promised. If anything doesn’t work exactly right, we’ll fix it.
Finally, we’ll ask you to fill out a very brief, 5-minute feedback form, so you can let us know exactly how you feel about the results of your new eBay designs and the process we completed together. We greatly value your input, and consider it very carefully to continually improve our process for every future job we take on.
If you have further questions about the design process not answered here, please contact us directly and we’ll be happy to help!